Why Asking Patients to Write Reviews Is Actually Essential: A Study

Asking your patients to write reviews for you online is not only recommended…it’s absolutely essential.

Online reviews have become a key factor in making a decision to go to a healthcare provider or any business for that matter. Market research conducted by BrightLocal suggests that 72% of the people use reviews as part of their decision process, and 30% decide solely based on reviews on websites like Google, HealthGrades, Yelp, etc. In a recent event for their partners, Google provided that 88% of patients use a Google search to find a physician or treatment center and 30% just search directly on a review site.

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Healthcare Marketing & Physician Strategies Summit: Innovate, Inspire, Transform

Stay up-to-date with the latest healthcare marketing trends, identify the opportunities and learn how to tackle healthcare marketing challenges by attending the 23rd Healthcare Marketing & Physician Strategies Summit presented by The Forum for Healthcare Strategists. This summit will be held at The Grand America Hotel, Salt Lake City, UT from April 30-May 2, 2018. In this summit, senior-level marketing, digital, strategy, and physician relations executives from various healthcare organizations nationwide will share strategies and solutions to solve healthcare marketing and physician relationship challenges. The summit will...

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1st Pillar (Part 3): How an Improved Patient Satisfaction Impacts Your Bottom Line

Patient satisfaction and the bottom line of your hospital or medical clinic is directly linked with each other. The more satisfied your patients feel during their visit, the more your bottom line improves. The improved level of satisfaction should also reflect in your HCAHPS scores, which is a deciding factor for your hospital’s reimbursement. Read here in detail about how you can improve HCAHPS scores for your hospital or medical practice. An improved...

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1st Pillar (Part 2): Role of Digital Marketing in Improving Patient Satisfaction

You know your hospital's reimbursement heavily depends on the kind of patient satisfaction you're able to provide. You also know that the internet is making patients increasingly aware of their rights to realize that satisfaction. However, what you may have missed is the fact that the internet, combined with increased proliferation of digital technology, is also playing a major role in defining how your patients are going to feel about you, your service, and your hospital. And its role starts even before your patients have found you, and stays in play post treatment or surgery.

[This blog continues the series...

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1st Pillar (Part 1): What Is 'Patient Satisfaction?' Why You Need It Today More Than Ever

Providing an exceptional level of satisfaction to your patients is something that determines the fate of your healthcare business today. That's because in this digital age, the key success metrics of your hospital, your practice, each of your providers, and even your nursing staffs are linked to the kind of satisfaction they all are collectively able to provide to your patients. Patient satisfaction being an important and a common indicator to measure the quality of healthcare, holds a major part of the decision to be made about hospital reimbursements. Whether you like it or not, 30% of the decision is derived from how well...

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An Introduction to the 3 Pillars of Healthcare Marketing Success

Undoubtedly, the evolution of digital media and the decentralization of information has completely changed the way patients used to find a doctor or specialist for treatment or consultation. Instead of depending on word-of-mouth referrals or commercials, internet has enabled patients to seek out information, compare all options, and make decisions regarding their health. While you might consider it as a hurdle to your healthcare business’s success, you can actually leverage it as a strategic advantage – so long you take the right approach. That right approach is three-pronged: engage your patients, educate them with informative...

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6 Healthcare Marketing Trends In 2018: How to Leverage Them

Healthcare Marketing Trends 2018

Healthcare marketing is in evolving phase and physicians are decision makers in this transformation. In the new healthcare delivery model based on transparency, quality outcomes, and patient satisfaction, patients are now at the center of every healthcare marketing strategy. Here are healthcare marketing trends in 2018 that you need to implement in your marketing strategy for providing...

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Importance of Animated Videos for Digital Marketing of Your Business

For businesses, animated videos marketing marketing can help break new ground in reaching different market segments. Video marketing gives you an opportunity to tell a story, whether it be about your product or customers. With video, you can share compelling messages that connect with your audience and get them to take action. However, video marketing has to be properly executed to get the results you are looking for. An experienced video production Orange County digital marketing agency can craft...

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