No matter if a patient’s journey to find a healthcare provider starts or ends on the internet, reputation will play a leading role in their decision-making. Patients are provided many options in the healthcare space, so a negative online reputation could be detrimental to your success, even when your search rankings, website, and social presence are all where they should be.
At GMR, we know that any successful marketing strategy starts with an effective healthcare online reputation management plan. However, developing a positive reputation and garnering consistent reviews is more difficult that it seems, even when your practice excels at patient care. This is because unhappy patients are more likely to write positive reviews, creating an inaccurate perception of your practice online.
This is why we lead the industry in healthcare reputation management for doctors through our proprietary solution. This includes a leading reputation software, which provides you with a seamless and automated process for generating reviews and intercepting unhappy patients. Along with this, you’ll gain a deeper understanding of your patients’ sentiments, compiled into in-depth reports within your own personal dashboard.