Newport Family Medicine

Newport Family Medicine

About the Company

Newport Family Medicine is a comprehensive family practice dedicated to providing high quality healthcare to Orange County.

Their Situation

NFM operated without much of an online web presence – their website was not secure, responsive (mobile friendly), or optimized for search engines. Their social media presence and online reputation needed improvement.

Marketing Opportunity for Newport Family Medicine

Opportunities

We approached NFM with a comprehensive marketing strategy that included a website redesign and optimization, social media profile setup and optimization, reputation management program, and patient satisfaction analysis.

We sought to attract new patients by:

  • Establishing and expanding their digital presence through digital marketing
  • Providing patient experience insights to improve retention and online reviews

Results

  • 435% increase in total monthly website traffic since marketing services began
  • 179% increase in tracked phone calls from Jan 17 to Oct 17
  • Improved Google Star rating from 2.8 to 4.5 stars in two months
  • 311% increase in the number of Google reviews.
Newport Family Medicine Case Study

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