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CASE STUDY

Newport Family Medicine

Newport Family Medicine is a comprehensive family practice dedicated to providing high quality healthcare to Orange County.

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Their Situation

NFM operated without much of an online web presence – their website was not secure, responsive (mobile friendly), or optimized for search engines. Their social media presence and online reputation needed improvement.

Our Solution

We approached NFM with a comprehensive marketing strategy that included a website redesign and optimization, social media profile setup and optimization, reputation management program, and patient satisfaction analysis.

We sought to attract new patients by:

  • Establishing and expanding their digital presence through digital marketing
  • Providing patient experience insights to improve retention and online reviews

Results

Average Growth Rate

Increase in phone calls from the
website and GMB.

Increase in the number of
reviews on Google.

  • 435% increase in total monthly website traffic since marketing services began
  • 179% increase in tracked phone calls from the website and GMB
  • Improved Google Star rating from 2.8 to 4.5 stars in two months
  • 311% increase in the number of Google reviews.

Start improving your patient acquisition rate with GMR Web Team.

  • No long-term contracts
  • More than 15 years of expertise in digital healthcare marketing
  • Proprietary online reputation management software
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