About the Company
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Their Situation
NFM operated without much of an online web presence – their website was not secure, responsive (mobile friendly), or optimized for search engines. Their social media presence and online reputation needed improvement.
Opportunities
We approached NFM with a comprehensive marketing strategy that included a website redesign and optimization, social media profile setup and optimization, reputation management program, and patient satisfaction analysis.
We sought to attract new patients by:
- Establishing and expanding their digital presence through digital marketing
- Providing patient experience insights to improve retention and online reviews
Results
- 435% increase in total monthly website traffic since marketing services began
- 179% increase in tracked phone calls from Jan 17 to Oct 17
- Improved Google Star rating from 2.8 to 4.5 stars in two months
- 311% increase in the number of Google reviews.
Average Growth Rate
Increase in total monthly website traffic since marketing services began
Increase in tracked
phone calls from
Jan 17 to Oct 17
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