GMR Lays Out Its Ideal Client Requirements for a Mutually Satisfactory Relationship

Selecting a digital marketing team for your healthcare practice is one of the most difficult business decisions you'll have to make. However, it becomes easier when you know (and be prepared for) what you can expect from them and what they should expect from you. By selecting the right agency, you can enjoy an ongoing mutually satisfactory relationship. After having re-positioned our marketing practice towards healthcare specialization, we wanted our...

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2nd Pillar (Part 2): How Exactly a Stellar Online Reputation Benefits Your Practice

A high reputation is the single biggest factor in driving the growth of a healthcare business. Which means that it is also the biggest decision making factor for your prospective patients in selecting a care, as they go on looking for one. In addition, it means that your prospective patients are interacting with your brand at almost every stage and steps of their care finding journey (on the web), which is absolutely what your healthcare business needs to achieve. The ultimate goal of healthcare digital marketing is to build a stellar online reputation. And today, in this technologically modern world, where care finding journey for most...

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2nd Pillar (Part 1): What Is Online Reputation Management for Healthcare & Why You Should Care

Healthcare practices and providers are relying more than ever on Online Reputation Management (ORM) for keeping a check on their businesses' reputation. People not only research about a product or service online and buy it there, but they also use online space to rate and review them. Review websites like Yelp, social platforms like Facebook and G+, and e-commerce websites like Amazon and e-Bay, all of them provide dedicated online space to consumers to talk about their recent experiences with a product or a service they consumed. With a full grown community of online reviewers, no business can hide from getting openly...

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Why Asking Patients to Write Reviews Is Actually Essential: A Study

Asking your patients to write reviews for you online is not only recommended…it’s absolutely essential. Online reviews have become a key factor in selecting a healthcare center or provider...or any business for that matter. Market research conducted by BrightLocal suggests that 72% of the people use reviews as part of their decision process, and 30% decide solely based on reviews on websites like Google, HealthGrades, Yelp, etc. In a recent event for their partners, Google provided that 88% of patients use a Google search to find a physician or treatment center and 30% just search directly on a review site. Thus, it...

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Healthcare Marketing & Physician Strategies Summit: Innovate, Inspire, Transform

Stay up-to-date with the latest healthcare marketing trends, identify the opportunities and learn how to tackle healthcare marketing challenges by attending the 23rd Healthcare Marketing & Physician Strategies Summit presented by The Forum for Healthcare Strategists. This summit will be held at The Grand America Hotel, Salt Lake City, UT from April 30-May 2, 2018. In this summit, senior-level marketing, digital, strategy, and physician relations executives from various healthcare organizations nationwide will share strategies and solutions to solve healthcare marketing and physician relationship challenges. The summit will...

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1st Pillar (Part 3): How an Improved Patient Satisfaction Impacts Your Bottom Line

Patient satisfaction and the bottom line of your hospital or medical clinic is directly linked with each other. The more satisfied your patients feel during their visit, the more your bottom line improves. The improved level of satisfaction should also reflect in your HCAHPS scores, which is a deciding factor for your hospital’s reimbursement. Read here in detail about how you can improve HCAHPS scores for your hospital or medical practice. An improved...

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1st Pillar (Part 2): Role of Digital Marketing in Improving Patient Satisfaction

You know your hospital's reimbursement heavily depends on the kind of patient satisfaction you're able to provide. You also know that the internet is making patients increasingly aware of their rights to realize that satisfaction. However, what you may have missed is the fact that the internet, combined with increased proliferation of digital technology, is also playing a major role in defining how your patients are going to feel about you, your service, and your hospital. And its role starts even before your patients have found you, and stays in play post treatment or surgery.

[This blog continues the series...

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1st Pillar (Part 1): What Is 'Patient Satisfaction?' Why You Need It Today More Than Ever

Providing an exceptional level of satisfaction to your patients is something that determines the fate of your healthcare business today. That's because in this digital age, the key success metrics of your hospital, your practice, each of your providers, and even your nursing staffs are linked to the kind of satisfaction they all are collectively able to provide to your patients. Patient satisfaction being an important and a common indicator to measure the quality of healthcare, holds a major part of the decision to be made about hospital reimbursements. Whether you like it or not, 30% of the decision is derived from how well...

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