Implementing the 3 Pillars of Healthcare Marketing Success Plan – A Guide for Doctors

The 3 pillars of healthcare marketing success is a marketing plan designed to help you acquire more patients from the internet on an ongoing basis. Apart from this main goal, other objectives that the “3 pillars” marketing plan strives to fulfill are improved patient service recovery and improved overall performance of your practice. The 3 Pillars of Healthcare Marketing Success are:


3rd Pillar (Part 3): How Content Marketing Helps Practices Improve Their Brand's Online Presence

Healthcare content marketing in its essence is about creating and sharing valuable, relevant, and consistent health-related online materials such as blogs, articles, videos, infographics, and social media posts in order to attract and retain a clearly defined audience – your target patients – and ultimately drive profitable converting actions from them. Content being created and distributed under this marketing approach differ from the usual marketing content like the digital ad copies. That's because the former content type, unlike the latter one, doesn't explicitly pitch for products or services, rather provide...

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3rd Pillar (Part 2): How Doctors Can Boost Their Online Presence with Mobile Optimization

A major part of having a strong online presence for a website is its ability to provide seamless and responsive user-experience on any internet access device, including mobile devices such as smartphones and tablets. Same applies to your practice's website which is an online window for your patients to take a look at what's inside of your brick-and-mortar practice.

With the high popularity of smartphones – for their ability to provide internet services on the go – your practice's website needs to be completely mobile-optimized and responsive so that patients landing on your site can get a seamless user...

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3rd Pillar (Part 1): The Importance of a Robust Online Presence for Healthcare Practices

A robust online presence means an all-round visibility of your practice on all important platforms on the web, such as search engines, social media, and reviews websites. It's the kind of visibility that can encourage your patients for taking some converting actions which is the ultimate goal of any healthcare marketing plan. A strong online presence is characterized by your practice showing up on top of the search results every time a patient searches on Google, or any other search engine. It's also about frequently appearing on the news feeds of your targeted audience on Facebook, having influencer-like recognition on Twitter,...

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2nd Pillar (Part 3): What Steps Should Doctors Take to Improve Their Online Reputation?

Online reputation management (ORM) is not an unknown term for doctors by now. Its credibility in reputation building and performance enhancing, has made it a necessity in either the active marketing strategy or at least the wish list of every provider (big or small). For those who are reluctant, they should waste no time and read this blog from start to finish to clear the air regarding ORM's value. [Read part 1 and

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2nd Pillar (Part 2): How Exactly a Stellar Online Reputation Benefits Your Practice

A high reputation is the single biggest factor in driving the growth of a healthcare business. Which means that it is also the biggest decision making factor for your prospective patients in selecting a care, as they go on looking for one. In addition, it means that your prospective patients are interacting with your brand at almost every stage and steps of their care finding journey (on the web), which is absolutely what your healthcare business needs to achieve. The ultimate goal of healthcare digital marketing is to build a stellar online reputation. And today, in this technologically modern world, where care finding journey for most...

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2nd Pillar (Part 1): What Is Online Reputation Management for Healthcare & Why You Should Care

Healthcare practices and providers are relying more than ever on Online Reputation Management (ORM) for keeping a check on their businesses' reputation. People not only research about a product or service online and buy it there, but they also use online space to rate and review them. Review websites like Yelp, social platforms like Facebook and G+, and e-commerce websites like Amazon and e-Bay, all of them provide dedicated online space to consumers to talk about their recent experiences with a product or a service they consumed. With a full grown community of online reviewers, no business can hide from getting openly...

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1st Pillar (Part 3): How an Improved Patient Satisfaction Impacts Your Bottom Line

Patient satisfaction and the bottom line of your hospital or medical clinic is directly linked with each other. The more satisfied your patients feel during their visit, the more your bottom line improves. The improved level of satisfaction should also reflect in your HCAHPS scores, which is a deciding factor for your hospital’s reimbursement. Read here in detail about how you can improve HCAHPS scores for your hospital or medical practice. An improved...

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1st Pillar (Part 2): Role of Digital Marketing in Improving Patient Satisfaction

You know your hospital's reimbursement heavily depends on the kind of patient satisfaction you're able to provide. You also know that the internet is making patients increasingly aware of their rights to realize that satisfaction. However, what you may have missed is the fact that the internet, combined with increased proliferation of digital technology, is also playing a major role in defining how your patients are going to feel about you, your service, and your hospital. And its role starts even before your patients have found you, and stays in play post treatment or surgery.

[This blog continues the series...

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1st Pillar (Part 1): What Is 'Patient Satisfaction?' Why You Need It Today More Than Ever

Providing an exceptional level of satisfaction to your patients is something that determines the fate of your healthcare business today. That's because in this digital age, the key success metrics of your hospital, your practice, each of your providers, and even your nursing staffs are linked to the kind of satisfaction they all are collectively able to provide to your patients. Patient satisfaction being an important and a common indicator to measure the quality of healthcare, holds a major part of the decision to be made about hospital reimbursements. Whether you like it or not, 30% of the decision is derived from how well...

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