How to Open an Urgent Care Clinic and Center?

If you drive down a busy suburban strip mall or walk down a street in a major city, chances are you will only go along with spotting a Concentra, MedExpress, CityMD, or another urgent care center. Demand at urgent care sites surged during the Covid-19 pandemic as people searched for tests and treatments.

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5 Measures to Evaluate Patient Experience for Urgent Care Centers

Successful urgent care centers focus on one important metric that affects their bottom line: patient experience. Centers with low patient satisfaction rates struggle to be successful.

How do you measure patient experience?

Without knowing what constitutes good patient experience, you can end up wasting time and resources focusing on vanity metrics. In this article, we’ve eliminated the guesswork and provided five important factors you should measure to determine your urgent care’s patient...

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How Website Ranking Affects the Growth of Your Urgent Care Center [Study]

As most patients are now taking the internet route for finding urgent care centers in their time of need, it’s crucial that your practice ranks on top of the Google Search Engine Result Pages (SERPs) to attract most of that patient traffic coming from the internet. This is not an assumption, but a fact! A closer examination of patient activities on Google’s SERPs suggests that most patients tend to visit websites of those healthcare practices which are ranking not just on the first page but also on a higher position on...

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