How to Tell If Your Practice Has a Patient Mix Problem, Not a Volume Problem

A full appointment calendar usually signals that a medical practice is doing well. More patients mean more visits, more revenue, and, presumably, more growth.

But what if your practice is busy and still not growing the way you expected?

You may not have a patient volume problem at all. You may have a patient mix problem.

The difference matters because adding more patients to an already busy practice does not necessarily improve financial performance. The services patients need, the insurance plans they...

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How AI Is Changing the Patient Journey and What Healthcare Practices Must Adapt

The way patients make healthcare decisions has changed significantly over the last decade.

Not long ago, most patients relied on referrals from friends, family members, primary care physicians, or a simple online search when looking for a provider. Today, patients often arrive at healthcare decisions after consulting multiple sources of information, comparing providers, reading reviews, and conducting extensive research on their own.

At the same time, artificial intelligence has become part of how many people gather and evaluate...

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