Every time a patient lands on your website, they're already looking for clarity, confidence, hope, or quick reassurance.
Most practices unintentionally leave them guessing.
Patients leave because:
It provides 24/7 support, responding instantly with the information patients need, whenever they choose to ask.
Your practice remains open, helpful, and accessible every second of the day.
Patients want quick answers, friendly guidance, and a hassle-free experience. HealthMate AI delivers exactly that the moment someone visits your website.
HealthMate AI chats naturally, giving patients clear and friendly responses without robotic language.
Patients get instant answers anytime, without waiting for staff.
It collects essential patient details so your team receives ready-to-follow, high-intent inquiries.
Guides patients through simple steps that encourage quicker scheduling.
Handles routine questions about insurance, visits, and directions, freeing your staff for in-office care.
Shows common questions so you can improve your website content and communication.
Displaying a smart medical chatbot signals that your practice is responsive and up to date.
We add HealthMate AI to your website and connect it with your forms, scheduling tools, and lead system.
We customize HealthMate AI to your practice by updating its FAQs, service details, insurance information, and patient flows.
Once live, HealthMate AI starts answering patient questions, capturing leads, booking appointments, and providing insights to help you keep improving results.
Custom HealthMate AI setup and ongoing optimization to enhance patient engagement, automate routine healthcare FAQs, and dramatically boost appointment bookings and lead conversions for your practice.
This fee is dedicated to the comprehensive training and customization process, ensuring HealthMate AI is accurately deployed and specialized for your practice's FAQs and patient flows.
| Feature |
HealthMate AI StandardThis plan provides a robust foundation for automated 24/7 patient support and lead capture. |
HealthMate AI ProIdeal for high-volume practices seeking deeper optimization, higher messaging capacity, and comprehensive patient insights. |
|---|---|---|
| Setup & Integration | Complete HealthMate AI setup & integration with your practice website. | Complete HealthMate AI setup & integration with your practice website. |
| Messaging Capacity | 1,000 patient messages/month | 3,000 patient messages/month |
| Knowledge Base (Training) | Initial training & testing before launch, including up to:
|
Initial training & testing before launch, including up to:
|
| Data Retention | Chat History of 180 days for review and insight. | Chat History of 365 days for in-depth trend analysis. |
| Patient Flow Mapping | Conversation flow mapping (FAQs, insurance checks, appointment requests). | Enhanced conversation flow mapping (insurance verification, complex scheduling scenarios). |
| Custom Branding | Branding customization (logo, colors, tone of voice) to match your practice. | Full branding customization (logo, colors, professional tone of voice). |
| Lead Generation | Easy-to-use forms powered by HealthMate AI to capture essential patient contact info. | High-converting forms designed to generate more qualified patient leads with HealthMate AI. |
| Reporting | Basic performance dashboard to monitor HealthMate AI's activity and patient interactions. | Enhanced performance dashboard for deeper patient insights and conversion analytics. |
| Support & Optimization | Chatbot displays minimal GMR Web Team/HealthMate AI branding. | Priority technical support & ongoing optimization suggestions. |
Terms & Conditions: You must provide branding guidelines, a comprehensive list of practice FAQs, and detailed service information. Pricing applies to a single website and may vary based on advanced EMR/EHR integrations or custom feature development.
Not all AI chatbots are built equally, and not all agencies understand healthcare. GMR Web Team brings both worlds together. With deep experience in patient behavior, digital healthcare marketing, and AI implementation, we build chatbots that do more than answer questions, they drive measurable growth for your practice.
Here's what makes us the best choice:
GMR HealthMate AI understands standard medical terms, visit types, insurance questions, and patient concerns. This leads to fewer confusing answers and smoother conversations.
HealthMate AI collects name, phone, email, insurance type, visit reason, and preferred location in a simple chat format with very low form abandonment.
Update greetings, tone, common FAQs, and guidance steps so the chatbot sounds exactly like your practice and supports your patient journey.
See your top patient questions, chat engagement trends, missed opportunities, and how many conversations lead to appointments or follow-ups.
HealthMate AI follows safe data practices. It avoids PHI, protects visitor details, and gives you control over data retention, export settings, and security rules.
The GMR Web Team, a healthcare-only digital marketing agency, supports you. You get strategy, optimization, and real support, not just a software tool.
We've helped hundreds of medical practices grow through better patient experience, better online presence, and better technology. HealthMate AI isn't an add-on. It's the next evolution of how healthcare practices connect with patients.
