Every time a patient lands on your website, they're already looking for clarity, confidence, hope, or quick reassurance.
Most practices unintentionally leave them guessing.
Patients leave because:
It provides 24/7 support, responding instantly with the information patients need, whenever they choose to ask.
Your practice remains open, helpful, and accessible every second of the day.
Patients want quick answers, friendly guidance, and a hassle-free experience. HealthMate AI delivers exactly that the moment someone visits your website.
HealthMate AI chats naturally, giving patients clear and friendly responses without robotic language.
Patients get instant answers anytime, without waiting for staff.
It collects essential patient details so your team receives ready-to-follow, high-intent inquiries.
Guides patients through simple steps that encourage quicker scheduling.
Handles routine questions about insurance, visits, and directions, freeing your staff for in-office care.
Shows common questions so you can improve your website content and communication.
Displaying a smart medical chatbot signals that your practice is responsive and up to date.
Unlike generic chat tools, HealthMate AI is designed around real healthcare workflows, patient communication, and operational needs.
Patients can chat in their preferred language. Your team receives the chat notification translated into their own language for clear understanding.
As needed, chats can be handled by a real team member during business hours, ensuring patients receive personal assistance when required.
Access a dashboard with detailed reporting of chatbot messages, powered by AI-assisted analysis to uncover patient intent, engagement trends, and missed booking opportunities.
GMR Healthmate AI supports continuous training so it answers more questions accurately as your services and workflows evolve.
We add HealthMate AI to your website and connect it with your forms, scheduling tools, and lead system.
We customize HealthMate AI to your practice by updating its FAQs, service details, insurance information, and patient flows.
Once live, HealthMate AI starts answering patient questions, capturing leads, booking appointments, and providing insights to help you keep improving results.
Custom HealthMate AI setup and ongoing optimization to enhance patient engagement, automate routine healthcare FAQs, and dramatically boost appointment bookings and lead conversions for your practice. Interested in GMR HealthMate AI as a standalone service? Contact us for custom pricing.
This fee is dedicated to the comprehensive training and customization process, ensuring HealthMate AI is accurately deployed and specialized for your practice's FAQs and patient flows.
| Feature |
HealthMate AI Standard
This plan provides a robust foundation for automated 24/7 patient support and lead capture. |
HealthMate AI Pro
Ideal for high-volume practices seeking deeper optimization, higher messaging capacity, and comprehensive patient insights. |
|---|---|---|
| Setup & Integration | Complete HealthMate AI setup & integration with your practice website. | Complete HealthMate AI setup & integration with your practice website. |
| Messaging Capacity | 1,000 patient messages/month | 3,000 patient messages/month |
| Knowledge Base (Training) | Initial training & testing before launch, including up to:
|
Initial training & testing before launch, including up to:
|
| Data Retention | Chat History of 180 days for review and insight. | Chat History of 365 days for in-depth trend analysis. |
| Patient Flow Mapping | Conversation flow mapping (FAQs, insurance checks, appointment requests). | Enhanced conversation flow mapping (insurance verification, complex scheduling scenarios). |
| Custom Branding | Branding customization (logo, colors, tone of voice) to match your practice. | Full branding customization (logo, colors, professional tone of voice). |
| Lead Generation | Easy-to-use forms powered by HealthMate AI to capture essential patient contact info. | High-converting forms designed to generate more qualified patient leads with HealthMate AI. |
| Reporting | Basic performance dashboard to monitor HealthMate AI's activity and patient interactions. | Enhanced performance dashboard for deeper patient insights and conversion analytics. |
| Support & Optimization | Chatbot displays minimal GMR Web Team/HealthMate AI branding. | Priority technical support & ongoing optimization suggestions. |
Terms & Conditions: You must provide branding guidelines, a comprehensive list of practice FAQs, and detailed service information. Pricing applies to a single website and may vary based on advanced EMR/EHR integrations or custom feature development.
HealthMate AI is more than a chatbot. It is a healthcare communication system built with a deep understanding of how medical practices operate, how patients behave online, and how front desks manage daily pressure.
Every element is designed around real practice needs, not generic automation.
Here’s what makes the difference:
HealthMate AI understands medical terminology, visit types, insurance questions, patient intake steps, and common front-desk conversations. It aligns with how healthcare practices actually function.
Patients expect quick answers, clear guidance, and simple booking. HealthMate AI is structured to match modern patient expectations while reducing friction in the decision-making process.
Serve diverse communities confidently. Patients can communicate in their preferred language, and your team receives translated notifications for clear understanding.
During office hours, conversations can be handled by your team, allowing you to combine automation with personal care.
Every interaction is summarized and analyzed to help you understand patient intent, common questions, and engagement patterns.
HealthMate AI supports ongoing training so it can answer more questions accurately as your services, FAQs, and workflows evolve.
Built with privacy awareness and healthcare-specific guardrails, HealthMate AI avoids handling Protected Health Information and supports secure patient communication practices.
GMR Web Team is a healthcare-focused digital growth partner. We provide strategy, implementation, and ongoing support to ensure HealthMate AI strengthens patient acquisition, engagement, and retention.
We've helped hundreds of medical practices grow through better patient experience, better online presence, and better technology. HealthMate AI isn't an add-on. It's the next evolution of how healthcare practices connect with patients.
Increase in appointment requests from the website
North Atlanta Women’s Care
Our practice really enjoys working with GMR Web Team. Our website is beautifully maintained, our reviews are kept up to date and our account manager is quick to respond to all requests. Their custom marketing strategies have really helped us in expanding our overall online reach and getting new patients consistently. I highly recommend GMR Web Team.
Increase in unique phone calls from the internet
Family Care Center Medical Group
The return on investment of working with GMR Web Team was so over the top, that for every dollar we put into GMR Web Team, we got something on the order of like $20 back.
Increase in total
online reviews
MI Express Care
Having a great experience with GMR Web Team! The way they understand our unique needs and create customized strategies for our practice's goals is impressive. They understand how patients connect with providers and have helped us leverage our online presence, getting positive reviews and increasing our patient's base. The team has always been prompt in replying to all our concerns and queries. Thumbs up for them!
