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GMR WEB TEAM  
2512 Chambers Road,Suite 207, Tustin
CA 92780, Phone : 714-731-9000

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Web Development   |   Web Marketing   |   Web Maintenance   |   Call Center Solutions   |   Customer Service
Call Center Software
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•CallCenterSoftwareCQ
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Call Center Website Design and Marketing

Call Center IT Outsourcing

Save money, increase sales and customer service by outsourcing your call center IT needs to GMR. Our offices in Irvine, CA and Hyderabad, India mean that you get the best of both worlds; American customer service and Indian cheap labor rates.
Our services for call centers include
  • Online Scripting for your call center scripts
  • Online Calendar/scheduler
  • Online training
  • Stored procedures for enhancing database performance
  • Database creation, normalization, maintenance and performance tuning
  • Website creation, maintenance and marketing
  • Intranet solutions and other Support services
  • Web applications
  • Transcription services
We have developed applications for the following platforms:
  • Data-Tel
  • Touchstar
  • Pi & Pinnacle
  • Startel
  • SQL & MySQL
  • ASP
  • .Net
  • PHP
GMR
Some of the applications developed by GMR are
  • Scripts to associates from a central database server, and one super admin to manage the scripts and to track the results.
  • Reporting – both sales and employee
  • Electronic time card
  • Corporate blog & message board
  • Corporate forum
GMR is your one-stop place for meeting all your IT related services for call centers and other BPO operations.
Click Here to Contact Us or call 714-731-9000 or visit www.callcentertechsolutions.com for more detailed information of our services for call centers.
 
   
 
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